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Performs a variety of clerical and customer service tasks including answering calls at the receptionist desk.
Job Duties + Requirements
· Receive and enter customer orders via phone in an accurately and efficiently
· Maintain excellent communication with other departments and comply with the company policies and guidelines
· Follow phone prompts and customer relations guidelines
· Input orders and customer information
· Generate standardized reports from the computer
· Process warehouse pick labels for order selectors
· Data entry on confirmations to allow releasing orders for invoicing
· Proficient in Outlook and have the ability to handle a high volume of emails and how to organize them
· Work well under pressure
· Computer savvy
· Have a sense of urgency to finish time-sensitive work
· Experience using excel
· Ability to operate keyboard for data entry
· Minor lifting necessary for printing paper, etc.
· Previous customer service experience preferred
· Bachelor's degree preferred
· Must be detailed oriented and able to work independently
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